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If you need immediate assistance, please call Patient Services at 937.258.4989 or 1.877.445.5086. If you wish to contact us about another matter, please fill out the form below. Do not include any personal health information about yourself or a loved one in your care.

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    Ohio’s Hospice of Miami County
    3230 North County Rd. 25A
    P.O. Box 502
    Troy, OH 45373
    Phone: 937.335.5191


    Concerns/Suggestions

    Your concerns and suggestions are always important to us and can be communicated to us by contacting our clinical management team at the address or telephone number listed above.

    If we fail to satisfy your questions or concerns, you can also contact the following source:

    The Office of Quality and Patient Safety
    One Renaissance Boulevard
    Oakbrook Terrace, IL 60181
    Email: PatientSafetyReport@JointCommission.org
    Fax: 630.792.5636

    Hospice House Now Service Our Community

    Ohio’s Hospice of Miami County Is Now Accepting Patients at New Hospice House

    Ohio’s Hospice of Miami County is now accepting patients at its new, state-of-the-art Hospice House in Troy.

    On Sept. 8, the not-for-profit hospice transferred patients from its inpatient care center at Upper Valley Medical Center to the Hospice House, which opened in August 2021. 

    Located on the campus of Upper Valley Medical Center, the Hospice House (3230 N. County Rd. 25A, Troy, Ohio 45373) serves hospice patients who require a higher level of care than they can receive at home.

    Set in a beautiful setting, the 31,180-square foot Hospice House provides pain and comfort management for patients and allows family members to rest and receive support from the interdisciplinary care team of Ohio’s Hospice of Miami County.

    The world-class Hospice House houses the administrative offices that support the interdisciplinary care team. The facility also has training rooms for staff and volunteers in addition to community education rooms.

    During the Sept. 8 transfer of patients, hospice nurses were located at both Upper Valley Medical Center and the Ohio’s Hospice of Miami County Hospice House to help with transporting and receiving patients. The Ohio’s Hospice mobile care unit transported patients from Upper Valley Medical Center to the Hospice House.

    “On day one of opening our new, world-class Hospice to provide patient care, we cared for nine patients, which is more than we could care for at our inpatient care center,” said Carey Short, executive director of Ohio’s Hospice of Miami County. “We’re honored and privileged to provide a home-like environment at our new Hospice House for patients facing the end of life.”

    She expressed appreciation for the staff at Upper Valley Medical Center who helped with the move. “The Upper Valley Medical Center team was very accommodating, helping us move items through the hospital to our moving truck,” Short said. “This move was very strategic in moving patients and all of the necessary items to care for patients simultaneously.” 

    Staff from Ohio’s Hospice, including pharmacy, IT, culinary and maintenance teammates, also were onsite to help with the transition. “Overall, the transition was smooth for patients and families,” Short said. “We have received positive comments from our patients and their families about the new facility. This is a comfortable, calm home-like environment for the patients and their families.” 

    Ohio’s Hospice of Miami County is grateful for the support of the community. “We are thankful to the community and our partners in healthcare for supporting us in this new, amazing Hospice House for our patients and families,” Short said. “We’re grateful to all of the members of the community who have supported our mission to provide superior care and superior services to each patient and family we are privileged to serve.” 

    Ohio’s Hospice of Miami County, an affiliate of Ohio’s Hospice, has been serving patients in Miami County since 1983. The not-for-profit hospice is dedicated to improving the quality of life for those facing life-limiting illnesses in Miami, Darke and Shelby counties. Its outstanding care has earned recognition from the prestigious Hospice Honors program of HEALTHCAREfirst and Deyta Analytics.