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If you need immediate assistance, please call Patient Services at 937.258.4989 or 1.877.445.5086. If you wish to contact us about another matter, please fill out the form below. Do not include any personal health information about yourself or a loved one in your care.

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    These messages are monitored by the Ohio’s Hospice Communications Team. We will forward your message to the appropriate department. Thank you for reaching out to us.


    Ohio’s Hospice of Miami County
    3230 North County Rd. 25A
    P.O. Box 502
    Troy, OH 45373
    Phone: 937.335.5191


    Concerns/Suggestions

    Your concerns and suggestions are always important to us and can be communicated to us by contacting our clinical management team at the address or telephone number listed above.

    If we fail to satisfy your questions or concerns, you can also contact the following source:

    The Office of Quality and Patient Safety
    One Renaissance Boulevard
    Oakbrook Terrace, IL 60181
    Email: PatientSafetyReport@JointCommission.org
    Fax: 630.792.5636

    Help Sew Face Masks

    Calling All Crafters in Miami County: Help Sew Face Mask Covers

    Ohio’s Hospice of Miami County is looking to mobilize an army of crafters who can sew face mask covers to help with the shortage of personal protective equipment (PPE) healthcare workers are facing throughout Ohio and the nation as they treat patients with COVID-19. 

    “Many crafters are reaching out and offering to make face mask covers,” said Amy LeVan, director of volunteer services at Ohio’s Hospice. “While our healthcare professionals are using their PPE equipment thoughtfully, these homemade mask covers may help us extend our supply of PPE if shortages continue to be a challenge.” 

    Ohio’s Hospice of Miami County is accepting face mask covers from smoke-free and pet-free environments.

    These face mask covers will be used as a last resort based on current guidance. According to the Centers for Disease Control and Prevention (CDC), healthcare providers can use homemade face masks when face masks are not available. 

    However, the CDC states that homemade face masks are not considered PPE, since their capability to protect healthcare providers is unknown. The homemade face masks should be used in combination with a face shield that covers the entire front, extending to the chin or below, and the sides of the face. Click here for the most current information about cloth masks from the CDC.

    The pattern is available online here. If crafters have any questions, please contact Beth Shrake, volunteer coordinator at Ohio’s Hospice of Miami County, at 937.335.5191.  

    Crafters may drop off their completed face mask covers in a bin at the main entrance of Ohio’s Hospice of Miami County (550 Summit Ave Suite 101, Troy, OH 45373).

    Ohio’s Hospice of Miami County, an affiliate of Ohio’s Hospice, has been serving patients in Miami County since 1983. The not-for-profit hospice is dedicated to improving the quality of life for those facing life-limiting illnesses. Its outstanding care has earned recognition from the prestigious Hospice Honors program of HEALTHCAREfirst and Deyta Analytics.