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If you need immediate assistance, please call Patient Services at 937.258.4989 or 1.877.445.5086. If you wish to contact us about another matter, please fill out the form below. Do not include any personal health information about yourself or a loved one in your care.

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    These messages are monitored by the Ohio’s Hospice Communications Team. We will forward your message to the appropriate department. Thank you for reaching out to us.


    Ohio’s Hospice of Miami County
    3230 North County Rd. 25A
    P.O. Box 502
    Troy, OH 45373
    Phone: 937.335.5191


    Concerns/Suggestions

    Your concerns and suggestions are always important to us and can be communicated to us by contacting our clinical management team at the address or telephone number listed above.

    If we fail to satisfy your questions or concerns, you can also contact the following source:

    The Office of Quality and Patient Safety
    One Renaissance Boulevard
    Oakbrook Terrace, IL 60181
    Email: PatientSafetyReport@JointCommission.org
    Fax: 630.792.5636

    Hospice of Miami County Earns National Recognition

    Ohio’s Hospice affiliate Hospice of Miami County was recognized for high quality care by HEALTHCAREfirst and Deyta Analytics at the recent conference of the National Hospice and Palliative Care Organization. The local not-for-profit community hospice was among those cited as achieving “elite” status in the prestigious Hospice Honors program recognizing hospices providing the highest level of quality as measured from the caregiver’s point of view.

    HEALTHCAREfirst, is a leading provider of Web-based home health and hospice software andDeyta Analytics is a customer satisfaction measurement tool. “Hospice Honors is a landmark compilation of hospices that provide the best patient and caregiver experiences,” says Bobby Robertson, President and CEO of HEALTHCAREfirst. “Our goal is to recognize top performing hospices for their hard work and dedication.”

    Award recipients were identified by evaluating hospices’ performance on a set of 24 quality indicator measures included in the Hospice CAHPS survey for the timeframe of April through September 2015. Individual hospice scores were aggregated from all surveys and were compared on a question-by-question basis to a national performance score from all partnering hospices in the Deyta Analytics’ Hospice CAHPS database.

    In total there were 293 hospices nationally included in the Hospice Honors recognition. Only 11 of those were located in Ohio, and Ohio’s Hospice of Miami County is one of only two hospices in the state to achieve the highest standards and be honored at “elite” status.

    “This national recognition honors the outstanding work of our dedicated staff,” says Ohio’s Hospice of Miami County Executive Director Heather Bolton. “Their compassion and clinical expertise assure our patients receive superior care and superior services.”

    Ohio’s Hospice of Miami County is currently serving an average of about 100 patients per day across Miami, Shelby, Darke, Champaign and Montgomery counties.