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If you need immediate assistance, please call Patient Services at 937.258.4989 or 1.877.445.5086. If you wish to contact us about another matter, please fill out the form below. Do not include any personal health information about yourself or a loved one in your care.

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    Ohio’s Hospice of Miami County
    3230 N. County Rd. 25A
    Troy, OH 45373
    Phone: 937.335.5191


    Concerns/Suggestions

    Your concerns and suggestions are always important to us and can be communicated to us by contacting our clinical management team at the address or telephone number listed above.

    If we fail to satisfy your questions or concerns, you can also contact the following source:

    The Office of Quality and Patient Safety
    One Renaissance Boulevard
    Oakbrook Terrace, IL 60181
    Email: PatientSafetyReport@JointCommission.org
    Fax: 630.792.5636

    Ohio’s Hospice of Miami County complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Ohio’s Hospice of Miami County does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Ohio’s Hospice of Miami County: Provides free aids and services to people with disabilities to communicate effectively with us, such as:

    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
    • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

    If you need these services, contact our Compliance Officer.

    If you believe that Ohio’s Hospice of Miami County has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

    You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our Privacy and Compliance Officer is available to help you.

    You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

    U.S. Department of Health and Human Services

    200 Independence Avenue, SW

    Room 509F, HHH Building

    Washington, D.C. 20201

    1.800.368.1019, 800.537.7697 (TDD)

    Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

    ATTENTION: If you speak another language, language assistance services, free of charge, are available to you. Call 1-937-256-4490.

    ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (937) 335-5191.

    注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 (937) 335-5191

    ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: (937) 335-5191.

    ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم 1-
    رقم (937) 335-5191

    ھاتف الصم والبكم.
    Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: (937) 335-5191.

    ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните (937) 335-5191.

    ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le (937) 335-5191.

    CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số (937) 335-5191.

    XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama. Bilbilaa (937) 335-5191.

    주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. (937) 335-5191.

    ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero (937) 335-5191.

    注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。(937) 335-5191.

    AANDACHT: Als u nederlands spreekt, kunt u gratis gebruikmaken van de taalkundige diensten. Bel (937) 335-5191.

    УВАГА! Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної служби мовної підтримки. Телефонуйте за номером (937) 335-5191.

    ATENȚIE: Dacă vorbiți limba română, vă stau la dispoziție servicii de asistență lingvistică, gratuit. Sunați la (937) 335-5191.