skip to Main Content

Send Us a Note

If you need immediate assistance, please call Patient Services at 937.258.4989 or 1.877.445.5086. If you wish to contact us about another matter, please fill out the form below. Do not include any personal health information about yourself or a loved one in your care.

    Your Name (required)

    Your Email (required)

    Your Phone Number (required)

    Your Message

    Please enter the code below to proceed.

    captcha


    These messages are monitored by the Ohio’s Hospice Communications Team. We will forward your message to the appropriate department. Thank you for reaching out to us.


    Ohio’s Hospice of Miami County
    3230 North County Rd. 25A
    P.O. Box 502
    Troy, OH 45373
    Phone: 937.335.5191


    Concerns/Suggestions

    Your concerns and suggestions are always important to us and can be communicated to us by contacting our clinical management team at the address or telephone number listed above.

    If we fail to satisfy your questions or concerns, you can also contact the following source:

    The Office of Quality and Patient Safety
    One Renaissance Boulevard
    Oakbrook Terrace, IL 60181
    Email: PatientSafetyReport@JointCommission.org
    Fax: 630.792.5636

    Thank You To Our Extraordinary Personal Care Specialists!

    Personal Care Specialists Serve Patients and Families With Compassion, Kindness and Honesty

    The personal care specialists at Ohio’s Hospice and its affiliates reflect the values of the not-for-profit hospice organization. As servant leaders, they place the mission of Ohio’s Hospice before themselves and seek to serve others first.

    Simply put, they have a hospice heart. In addition to servant leadership, they reflect the Ohio’s Hospice values of compassion, kindness and honesty.  

    “Our personal care specialists celebrate the lives of those we have the privilege of serving by providing superior care and superior services to each patient and family,” said Brandi Barlow, vice president of administration at Ohio’s Hospice. “They are committed to making a difference in the lives of our patients and families every day. Ohio’s Hospice appreciates its personal care specialists for their passion in taking care of our patients.” 

    While they are state tested nursing assistants (STNAs), they go above and beyond that role in their commitment to the mission of Ohio’s Hospice. They provide quality nursing assistance to patients according to the plan of care working under the direction of a registered nurse (RN). They work days, evenings, weekends and holidays. They provide or assist with personal care, including but not limited to bathing, dressing, oral hygiene, hair care, meal preparation, feeding, transfers and exercises. 

    They provide the essential daily, hands-on care in homes, nursing homes and inpatient settings. As professionals, the personal care specialists are instrumental in promoting and safeguarding the physical, mental, emotional, social and spiritual well-being of the patients and their families. They participate as members of the interdisciplinary team and communicate any patient changes or updates to ensure proper response time and quality patient care.

    Ohio’s Hospice also has several STNAs who serve the organization in non-clinical ways, including scheduling and pharmacy services. Others serve as buyers, Hospice House coordinators and excellence educators. 

    “Whether they serve in a clinical or non-clinical role, our personal care specialists are indeed specialists,” Barlow said. “Their contributions form the foundation of quality care throughout Ohio’s Hospice.”