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Please feel free to contact us with any questions, comments, or concerns you might have regarding hospice care and/or Ohio's Hospice of Miami County. You may do this online (click below) or by telephone 937.335.5191. Your inquiry or comments will be directed to the most appropriate hospice employee for a prompt response.

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Concerns/Suggestions Your concerns and suggestions are always important to us and can be communicated to our clinical management by contacting: Ohio’s Hospice of Miami County 550 Summit Ave., Suite 101 P.O. Box 502 Troy, OH 45373 Phone: 937.335.5191 If we fail to satisfy your questions or concerns, you can also contact the following sources: The Office of Quality and Patient Safety One Renaissance Boulevard Oakbrook Terrace, IL 60181 E-mail: PatientSafetyReport@JointCommission.org Fax: 630.792.5636
Personal Care Specialists Serve Patients And Families With Compassion, Kindness And Honesty

Personal Care Specialists Serve Patients and Families With Compassion, Kindness and Honesty

The personal care specialists at Ohio’s Hospice and its affiliates reflect the values of the not-for-profit hospice organization. As servant leaders, they place the mission of Ohio’s Hospice before themselves and seek to serve others first.

Simply put, they have a hospice heart. In addition to servant leadership, they reflect the Ohio’s Hospice values of compassion, kindness and honesty.  

“Our personal care specialists celebrate the lives of those we have the privilege of serving by providing superior care and superior services to each patient and family,” said Brandi Barlow, vice president of administration at Ohio’s Hospice. “They are committed to making a difference in the lives of our patients and families every day. Ohio’s Hospice appreciates its personal care specialists for their passion in taking care of our patients.” 

While they are state tested nursing assistants (STNAs), they go above and beyond that role in their commitment to the mission of Ohio’s Hospice. They provide quality nursing assistance to patients according to the plan of care working under the direction of a registered nurse (RN). They work days, evenings, weekends and holidays. They provide or assist with personal care, including but not limited to bathing, dressing, oral hygiene, hair care, meal preparation, feeding, transfers and exercises. 

They provide the essential daily, hands-on care in homes, nursing homes and inpatient settings. As professionals, the personal care specialists are instrumental in promoting and safeguarding the physical, mental, emotional, social and spiritual well-being of the patients and their families. They participate as members of the interdisciplinary team and communicate any patient changes or updates to ensure proper response time and quality patient care.

Ohio’s Hospice also has several STNAs who serve the organization in non-clinical ways, including scheduling and pharmacy services. Others serve as buyers, Hospice House coordinators and excellence educators. 

“Whether they serve in a clinical or non-clinical role, our personal care specialists are indeed specialists,” Barlow said. “Their contributions form the foundation of quality care throughout Ohio’s Hospice.”