Please feel free to contact us with any questions, comments, or concerns you might have regarding hospice care and/or Ohio's Hospice of Miami County. You may do this online (click below) or by telephone 937-335-5191. Your inquiry or comments will be directed to the most appropriate hospice employee for a prompt response.

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Concerns/Suggestions Your concerns and suggestions are always important to us and can be communicated to our clinical management by contacting: Ohio’s Hospice of Miami County 550 Summit Ave., Suite 101 P.O. Box 502 Troy, OH 45373 Phone: 937.335.5191 If we fail to satisfy your questions or concerns, you can also contact the following sources: The Office of Quality and Patient Safety One Renaissance Boulevard Oakbrook Terrace, IL 60181 E-mail: PatientSafetyReport@JointCommission.org Fax: 630.792.5636  

Ohio’s Hospice of Miami County is committed to providing the highest quality of care possible to patients and caregivers. Hospice is accredited by the Joint Commission – an organization dedicated to continuously improving the safety and quality of the nation’s health care through voluntary accreditation.

In January 2007, during our regular accreditation visit, we were awarded full accreditation status according to our compliance with nationally established hospice standards.

Ohio’s Hospice of Miami County is also a member of the Ohio Hospice and Palliative Care Organization. As members, we participate in quality of care initiatives and are able to utilize the quality standards of care identified for hospice organizations in our care delivery.

Ohio’s Hospice of Miami County reports its quality measures to a national data base as required by the Medicare Conditions of Participation. Comparative data results are used to improve the delivery of patient care in our community.

Anyone having concerns about patient care and safety in our organization is encouraged to contact the Clinical Director at 937-335-5191. If a complaint or concern cannot be resolved through our organization, you are encouraged to contact the Joint Commission’s Office of Quality Monitoring by either calling 800-994-6610 or emailing complaint@jointcommission.org.