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If you need immediate assistance, please call Patient Services at 937.258.4989 or 1.877.445.5086. If you wish to contact us about another matter, please fill out the form below. Do not include any personal health information about yourself or a loved one in your care.

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    These messages are monitored by the Ohio’s Hospice Communications Team. We will forward your message to the appropriate department. Thank you for reaching out to us.


    Ohio’s Hospice of Miami County
    3230 North County Rd. 25A
    P.O. Box 502
    Troy, OH 45373
    Phone: 937.335.5191


    Concerns/Suggestions

    Your concerns and suggestions are always important to us and can be communicated to us by contacting our clinical management team at the address or telephone number listed above.

    If we fail to satisfy your questions or concerns, you can also contact the following source:

    The Office of Quality and Patient Safety
    One Renaissance Boulevard
    Oakbrook Terrace, IL 60181
    Email: PatientSafetyReport@JointCommission.org
    Fax: 630.792.5636

    Ohio’s Hospice of Miami County is committed to providing the highest quality of care possible to patients and caregivers. Hospice is accredited by the Joint Commission – an organization dedicated to continuously improving the safety and quality of the nation’s health care through voluntary accreditation.

    In January 2007, during our regular accreditation visit, we were awarded full accreditation status according to our compliance with nationally established hospice standards.

    Ohio’s Hospice of Miami County is also a member of the Ohio Hospice and Palliative Care Organization. As members, we participate in quality of care initiatives and are able to utilize the quality standards of care identified for hospice organizations in our care delivery.

    Ohio’s Hospice of Miami County reports its quality measures to a national data base as required by the Medicare Conditions of Participation. Comparative data results are used to improve the delivery of patient care in our community.

    Anyone having concerns about patient care and safety in our organization is encouraged to contact the Clinical Director at 937-335-5191. If a complaint or concern cannot be resolved through our organization, you are encouraged to contact the Joint Commission’s Office of Quality Monitoring by either calling 800-994-6610 or emailing complaint@jointcommission.org.