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If you need immediate assistance, please call Patient Services at 937.258.4989 or 1.877.445.5086. If you wish to contact us about another matter, please fill out the form below. Do not include any personal health information about yourself or a loved one in your care.

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    These messages are monitored by the Ohio’s Hospice Communications Team. We will forward your message to the appropriate department. Thank you for reaching out to us.


    Ohio’s Hospice of Miami County
    3230 N. County Rd. 25A
    Troy, OH 45373
    Phone: 937.335.5191


    Concerns/Suggestions

    Your concerns and suggestions are always important to us and can be communicated to us by contacting our clinical management team at the address or telephone number listed above.

    If we fail to satisfy your questions or concerns, you can also contact the following source:

    The Office of Quality and Patient Safety
    One Renaissance Boulevard
    Oakbrook Terrace, IL 60181
    Email: PatientSafetyReport@JointCommission.org
    Fax: 630.792.5636

    Social workers play a central role in holistic hospice care that addresses the physical, emotional, psychological and spiritual needs of patients facing the end-of-life and of those who love them and are facing loss.

    Social workers focus on enhancing quality of life concerns for patients, families and caregivers. Among other things:

    • They help families connect with valuable community resources, including meals on wheels, in-home caregiver support and financial assistance
    • They educate and inform family caregivers so they feel confident in caring for their loved one.
    • They help patient and family openly discuss their fears and concerns.
    • They help smooth the way when patients need to transition from one living environment to another.
    • They serve as advocates for patients, helping to identify and plan so patients can achieve their end-of-life goals.
    • They assist with completing advance directives, insurance claims and with funeral planning.
    • They help assure that children receive the services and support they need when facing the loss of a loved one.

    Social workers are knowledgeable and comfortable working with ethnic, cultural, and economic diversity. They are familiar with and can help patients and families as they navigate complex health care systems.

    While accomplishing all these things, social workers also provide emotional support and understanding as families face the difficult challenge of saying goodbye and learning to live with a new ‘normal’ after the loss of a loved one.