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If you need immediate assistance, please call Patient Services at 937.258.4989 or 1.877.445.5086. If you wish to contact us about another matter, please fill out the form below. Do not include any personal health information about yourself or a loved one in your care.

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    These messages are monitored by the Ohio’s Hospice Communications Team. We will forward your message to the appropriate department. Thank you for reaching out to us.


    Ohio’s Hospice of Miami County
    3230 North County Rd. 25A
    P.O. Box 502
    Troy, OH 45373
    Phone: 937.335.5191


    Concerns/Suggestions

    Your concerns and suggestions are always important to us and can be communicated to us by contacting our clinical management team at the address or telephone number listed above.

    If we fail to satisfy your questions or concerns, you can also contact the following source:

    The Office of Quality and Patient Safety
    One Renaissance Boulevard
    Oakbrook Terrace, IL 60181
    Email: PatientSafetyReport@JointCommission.org
    Fax: 630.792.5636

    Ohio’s Hospice of Miami County Earns National Recognition

    For the second consecutive year, Ohio’s Hospice of Miami County has earned national recognition in the Hospice Honors program honoring hospices providing the best patient and caregiver experience.

    Established by Deyta Analytics, a division of HEALTHCAREfirst, the Hospice Honors annual review recognizes hospices that continuously provide the highest level of quality as measured from the caregiver’s point of view. Hospice Honors acknowledges high performing agencies by analyzing performance of Hospice CAHPS quality measures. The awards are an exclusive recognition for hospices that have selected Deyta as their hospice survey partner. Deyta recognizes top performing hospices for their hard work and dedication.

    Award criteria were based on Hospice CAHPS survey results for an evaluation period of October 2015 through September 2016. In order to receive the award, hospices must be currently partnering with Deyta Analytics and must have had at least one complete* survey returned in each quarter of the evaluation period. Deyta Analytics identified award recipients by evaluating performance on a set of twenty‐four quality indicator measures.

    Hospice Honors recipients include those hospices scoring above the Deyta National Performance Score on twenty of the evaluated questions. For a hospice to be considered for the award, the hospice must have scored above the Deyta National Performance Score on the Hospice CAHPS question regarding Willingness to Recommend. Deyta holds a special recognition, Hospice Honors Elite, to honor hospices scoring above the Deyta National Performance Score on one hundred percent, or all twenty‐four, of the evaluated questions. Ohio’s Hospice of Miami County achieved these standards in both 2015 and 2016.

    “I am proud and honored that our outstanding staff consistently delivers such superior care and superior services to those in our care,” says Heather Bolton, Executive Director of Ohio’s Hospice of Miami County. “This recognition demonstrates the dedication our staff brings to our hospice mission.”

    Ohio’s Hospice of Miami County has served Miami County communities since 1983, providing care for those with life-limiting illnesses regardless of insurance or ability to pay. Serving patients in patient homes, nursing homes, assisted living facilities and a dedicated in-patient wing at Upper Valley Medical Center, the local not-for-profit hospice provided care for 771 patients in 2016.

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